Dainty Button Chronicles: The Skirt Issue

I've been attempting to post this for awhile but sitting down and doing so, has been much easier said than done. So, finally here we go...

A little over a month ago, my dear friend and I partnered up and launched a Skirt Collection with my accessories business, Dainty Button. This has been one of the best business decisions, I've made. Since launching this collection, I cannot tell you how successful and wonderful it's been. Along with something like this, comes much work. This past month has been a learning experience for us and although the positive feedback from this collection has astounded us, we've taken into consideration suggestions, more neutral feedback and even complaints (yes, every business has them) regarding this collection and we are striving to better these areas, as small as they may seem. Our goal and purpose is to meet each and every customers needs and we hope this will help. This post is to hopefully help customers and future customers understand our policies, sizing and mission behind our clothing collection.

Dainty Button Clothing Line Mission:

To provide a beautiful, wholesome, affordable and trendy line of clothing for women.

What's so awesome about our skirts?

Each one of our skirts is designed and handmade by us, for you. We take into consideration sizing, style and comfort. We enjoy wearing skirts that flatter, are comfortable and trendy. I'm sure you want the same, as well. A large majority of our skirt collection is made with jersey cotton and jersey knit, although we are branching out and introducing more styles, textures and designs.


What kind of material and fabric is being used? 


Our skirts are made with jersey cotton knit and jersey knit. These allow for a very comfortable fit. Some knits stretch differently, so please keep this in mind when purchasing different styles. As they do fit true to size, please do not get concerned with one skirt does not stretch the same compared to a previous purchase. Nothing is wrong with the skirt, it's just a different stretch of knit.


Why is the hem zig zag?


We offer a hidden seam on our skirts, therefore if you happen to notice a zig zag stitch, this does not mean it's been made poorly. This is a hidden seam and a zig zag stitch is indication of a hidden seam.

Why does it take longer than normal to receive my skirt?

Each one of our skirts is designed and handmade by us, for you. A lot of time, care and attention is put into each design, versus a factory of workers cranking out designs, hence the reason we ask that you allow us 14 BUSINESS DAYS with production. Since launching this collection, we have an extremely large volume of orders coming through daily and we strive to meet each and every one of our customers needs. If you for some reason are in a time crunch, we would gladly work with you.

How do I know it will fit?

Shopping can be very stressful when it comes to sizing, especially online. We have provided a size chart on our etsy site with each listing to help you make a proper decision when purchasing. Our sizes run true to size. Here is our size chart...

XS 
Size: 0-2
Waist: 23"-25" 
Hips: 36"-40"

S 
Size: 2-4 
Waist: 25"-27"
Hips: 38"-42"

M
Size: 4-6 
Waist: 28"-30"
Hips: 40"-44"

L
Size: 8-10
Waist: 31"-33"
Hips: 43"-48"

XL 
Size: 12-14
Waist: 33"-35" 
Hips: 46"-51"

XXL
Size: 16-18 
Waist: 35.5"-38"
Hips: 49"-55"

3X 
Size: 20-22
Waist: 38"-40"
Hips: 56"-61"

What about length on the Maxi Skirts? 

Maxi skirts can be tricky to purchase, especially if you're short. Here is the standard length on our maxi skirts, but the awesome thing about our collection is you can get a custom length.

Regular: 38"-40"

Tall: 42"-44"

If you need it longer or even shorter, when purchasing, just mention what length you would like in "message to seller" and we'll make sure it's taken care of.

Your short skirts are too short, for me.

Our short skirts are a standard 22"-24" INCHES long, although if you do need it longer or shorter, let us know or simply comment with the length you would like in "message to seller", upon checkout at etsy. If you're unsure about a length, email us at daintybutton@yahoo.com and we'll help you select a length that will work for you. PLEASE NOTE...Anything longer than 28" falls under the long skirt category, when purchasing. 


Important note, regarding length...


Because we offer customization on lengths, we do not offer exchanges on length issues. It's VERY IMPORTANT to make sure you choose the right length to prevent this from happening.

A helpful and very important detail, when selecting a size...

Our etsy shop does not allow a drop down box, allowing you to select the size. Our listings are in categories of XS-L and XL-3X. It is very important and crucial that you put what size you need, upon checkout in "message to seller". If you happen to forget or do not know about the option of "message to seller", shoot us an email at daintybutton@yahoo.com with your order number and the size you need. Without providing us a size it delays the shipment timeline and many frustrations on both ends arise when this happens. Please make sure you are purchasing the correct listing and providing us with a size. It makes our job easier and you won't have to wait longer than necessary for your order to arrive.

1. I don't like my skirt.

2. Oh no! My skirt doesn't fit!

3. Great! The length isn't going to work.

What should I do?

At Dainty Button, we do not offer refunds. ALL SALES ARE FINAL, ALTHOUGH we do offer an exchange. If your skirt doesn't fit, no problem. We'll gladly exchange it for one that does. If you're not happy with your purchase and would like to exchange, we'll also gladly do so. It is very important that you read ALL DETAILS AND POLICIES, before purchasing. A lot of questions can be answered by doing so. If your skirt is too short or long, that can be fixed. Each skirt is provided with a hem that can be let out, if it's too short. If for some reason, this does not work, we'll be happy to assist in making sure you have the correct length. PLEASE NOTE... minor alteration issues can be resolved with your local seamstress.

Uhhh, my skirt is really see through. I can't wear this without a slip.

When creating and designing some our skirts, we did not take into consideration that some would be very thin. This is something that can easily be resolved by wearing a slip, but some women, such as myself, hate wearing slips. Let's face it, they're quite annoying. We have provided a "lining option" in our etsy shop. This allows you as the customer to choose if you'd like lining in your skirt. If you do not see a lining option, this means the skirt is ok to wear without a slip. Here is a list of our skirts that we suggest getting lined, if you don't want to go with the slip option...


The Black Crinkle Short Skirt
The Black Crinkle Maxi Maxine
The Summer Maxi Maxine
The Juliet
The Zoe


All of our other skirts are jersey knit and tend to run on a more lighter side, so please take that into consideration when purchasing.




How should I take care and wash my skirt?


As of now, all of our skirts are made with jersey knit and jersey cotton knit, so we suggest:


Washing with cold water and hang to dry. We do not recommend drying, to avoid shrinking. As we introduce more styles and textures, care instructions will be provided. 




Reading the small print...


When we list merchandise, we do our very best to capture the true color and detail of each design. We also try and provide as much detail in each listing to help make our customers feel confident in their purchasing decision. Please take the time to read every detail, as many questions can be answered prior to purchase. Also, please read your invoice as it states our shipping turnaround timeline. 


I hope this blog post allows our customers to understand this collection better and assists in making a future purchase.


If you'd like to be on our mailing listing, please email us at daintybutton@yahoo.com. This email list will keep you up to speed on new styles and designs as we launch them, as well as exclusive promos and sales. 


Cheers!
Charity @Dainty Button